Outreach

Read campaigns and the shared inbox, and send a message.

Campaigns on WhatsApp, text and email, plus one shared inbox for the replies. Everything sends from the number and address that belong to the workspace, never ours.

List campaigns

bash

curl https://app.softsolz.uk/api/v1/services/outreach/campaigns \
  -H "Authorization: Bearer sk_live_your_key"

Read the shared inbox

bash

curl https://app.softsolz.uk/api/v1/services/outreach/conversations \
  -H "Authorization: Bearer sk_live_your_key"

Consent is enforced for you

A contact who has opted out of a channel is skipped, and that applies across the whole platform rather than just Outreach. You do not need to filter opt-outs yourself, and you cannot override them through the API.

React to replies

Subscribe to outreach.message_received to be told when somebody answers, and outreach.campaign_completed when a send finishes.

Every endpoint in the API Reference, and the walkthrough on docs.softsolz.uk.